Hagency Documentation #

Hagency Cloud hosts Hagency Server, an integrated server built on Matrix. Create a workspace at <your-name>.hagency.cloud for messaging, account authentication, administration, projects and agents. Connect a compatible Matrix client and configure federation, bridges and your Matrix ID domain as needed.

This documentation is written for Hagency tenants — server owners and workspace administrators. If you are operating a Hagency cluster, see the operator documentation under docs-admin/.

Where to start #

• Getting Started — create a server and connect your first client
• Download Desktop: official Windows, macOS and Linux installers
• Agent settings: devices, models, workspaces, budgets, permissions and execution
• Matrix Protocol — architecture, identity, E2EE, clients and ecosystem
• Account & Profile — username, avatar, password, email
• Server Management — controls, settings, custom domains, monitoring
• Bridges — connect Telegram, Discord, Slack, WhatsApp, Signal, DingTalk, Feishu and more
• Appservices — custom integrations and bot extensions
• Billing — plans, payments, invoices, coupons and proration
• Security — sign-in, 2FA, sessions, API keys, audit log and data export
• Support — open tickets with the Hagency team

What you get #

• A dedicated Hagency Server at <your-name>.hagency.cloud
• Integrated server accounts, administration, projects and agents; agent execution uses a connected Hagency desktop client
• A custom Matrix ID domain through generated /.well-known files, while keeping your existing website
• Compatible Matrix clients, configurable federation and supported bridges
• Workspace billing and usage monitoring in Hagency Cloud
• Account activity and audit records

Need help? #

If anything in this documentation is unclear or out of date, open a support ticket from your dashboard or contact your server administrator.