Pricing

Simple, transparent pricing

Start free, scale as you grow. Annual billing saves two months.

✦ Save 2 months with annual billing

★ Most popular

Free

For personal use and testing.

$0/forever

✓5 Matrix users
✓5 GB storage
✓50 GB data transfer / month
✓1 Matrix ID domain
✓Up to 10 MB uploads per file
✓Subdomain (*.hagency.cloud)
✓Federation enabled

Create free workspace

Starter

For small teams getting started.

$10/month

$100 billed annually

✓10 Matrix users
✓10 GB storage
✓100 GB data transfer / month
✓1 Matrix ID domain
✓Up to 50 MB uploads per file
✓Daily backups
✓2 bridges
✓Email support

Coming soon

Pro

For growing teams that need SSO.

$50/month

$500 billed annually

✓50 Matrix users
✓100 GB storage
✓1 TB data transfer / month
✓1 Matrix ID domain
✓Up to 100 MB uploads per file
✓Realtime backups
✓5 bridges
✓SSO integration
✓2 upstream OIDC providers
✓Priority support

Coming soon

Enterprise

For organizations at any scale.

Coming soon

Self-hosting? Contact us.

✓500 Matrix users
✓1 TB storage
✓Unlimited data transfer
✓1 Matrix ID domain
✓Up to 500 MB uploads per file
✓Realtime backups
✓Unlimited bridges
✓Dedicated support

Compare plans

	Free	Starter	Pro	Enterprise
Matrix users	5	10	50	500
Storage	5 GB	10 GB	100 GB	1 TB
Data transfer / month	50 GB	100 GB	1 TB	Unlimited
Max file upload	10 MB	50 MB	100 MB	500 MB
Federation	✓	✓	✓	✓
Bridges	—	2	5	Unlimited
SSO	—	—	✓	✓
Upstream OIDC providers	—	—	2	—
Backups	—	Daily	Realtime	Realtime
Support	Community	Email	Priority	Dedicated

Questions, answered

Anything else? Read the docs or open a ticket from your dashboard.

Do I need to run my own server?

No. Hagency Cloud provisions and hosts your Hagency Server, including its databases, media storage and TLS certificates. Hagency Server is built on Matrix and integrates messaging, authentication, administration, projects and agents.

Can I use my own domain?

Yes. Configure your Matrix ID domain before creating server users, then publish the generated /.well-known files on that domain. Your Hagency Server stays at its workspace address and your existing website can stay where it is.

Is my data encrypted?

Hagency Server supports Matrix end-to-end encryption. Enable it for rooms in your client and keep your recovery keys safe. Backup and export availability depends on your workspace configuration and plan.

Can I federate with other Matrix servers?

Yes. Enable federation on your Hagency Server so users can communicate with other servers on the Matrix network.

What happens if I cancel?

You keep access until the end of the current billing period. Workspaces are then downgraded to Free; you can export your data at any time before scheduling deletion.